Triton Training ATC Health & Safety Policy

Triton Training is committed to maintaining a safe and healthy working environment for all its employees and learners. This policy will outline how Triton Training will comply with its legal duties for Health and Safety and maintain effective Health and Safety arrangements to identify risks and prevent injury and ill heath, as far as is reasonably practicable, to colleagues, learners, volunteers, and other persons whilst delivering, assessing or attending partner premises or conducting the business of Triton Training.

Triton Training ATC Equal Opportunities and Diversity Policy

Triton Training is committed to ensuring equal opportunities. All those representing Triton Training, either directly or indirectly, are responsible for the implementation of this policy. Triton Training are committed to the elimination of discrimination on any grounds including religion, belief, race, ethnicity, gender, age, marital or civil partnership status, pregnancy and maternity, sexual orientation, gender reassignment, disability, ability, occupation, political opinion, those with or without dependents and will not tolerate unlawful discrimination or unfair treatment, whether intentional or unintentional, direct or indirect. Triton Training will ensure all working practices within and by Triton Training promote equality and diversity, and that this policy is effectively communicated, reviewed and amended.

Triton Training ATC Complaints Policy

Triton Training aims to provide an efficient and effective service to all. However, whilst every care is taken to ensure high quality standards, we acknowledge that there may be occasions where we fall short of expectations and individuals are not completely satisfied. 

The aim of this policy is to provide a clear and structured process which highlights who can make a complaint (the complainant), how they can make a complaint and what Triton Training will do to seek a resolution to the complainant’s satisfaction.

Triton Training ATC Appeals Policy

Triton Training aims to ensure that all decisions are fair, consistent and based on valid judgements, however acknowledges that there may be occasions where a learner may wish to question a decision made therefore they can appeal:

• A Tutor assessment decision
• An internal verification decision
• An external verification decision
• Or any other decision made by Triton Training

This policy will outline clear guidance for the learner should they wish to enquire or appeal against an assessment decision, they will have clear guidelines on how to do so.

Triton Training ATC Conflict of Interest Policy

The aim of Triton Training is to ensure that learners undertaking a Triton Training course, training or activity provided by Triton Training can do so honestly, fairly and with integrity, objectivity, due skill, care and diligence. Triton Training proactively manages any conflict of interest in any part of the organisation. Triton Training acknowledges that conflicts of interest can be direct and obvious or indirect and perceived. Therefore Triton Training seeks to put measures in pace to ensure propriety is assured at all times.

This policy has been established to safeguard the integrity and credibility of Triton Training courses and in addition, it aims to promote public confidence in the objectivity and impartiality of all Triton Training activities.

Triton Training ATC Data Protection Policy

This policy has been designed to draw attention to the different types of personal or sensitive data which may be processed by Triton Training. In addition, the data processing methods (including the concepts of obtaining, recording, retrieval, consultation, holding, disclosing and using) utilised by Triton Training, for the purpose of fulfilling the role of an approved training centre, are outlined within this policy.

Triton Training ATC Document Retention Policy

Triton Training recognises that the efficient management of its records is necessary to support the core functions of the company and to comply with its legal and regulatory obligations. This document provides the policy framework through which this effective management can be achieved and audited. 

Triton Training ATC Malpractice and Maladministration Policy

The aim of this policy is to safeguard the integrity and credibility of all courses, activity and training delivered by Triton Training. To ensure that any potential malpractice or maladministration is identified, prevented, corrected and/or mitigated in every aspect of the delivery, development and assessment of all individuals engaged with the assessment, delivery and assessment of courses, activities and training delivered

This policy provides a framework for the identification and management of malpractice and maladministration.

Triton Training ATC Safeguarding Policy

Triton Training aims to maintain the highest possible standards which meet social, moral and legal obligations to protect and safeguard the welfare of children. Through promotion of this policy, Triton Training will ensure that this policy is available to all learners. Safeguarding and promoting the welfare of children and vulnerable adult is everyone’s responsibility and you should consider, at all times, what is in the best interests of the child or vulnerable adult.

Triton Training ATC Recruitment of Learners Policy

The recruitment of high quality learners is crucial to the supply of high quality teachers and lifesavers and to the continued success of Triton Training. This policy details Triton Training’s approach to the recruitment of learners.

Triton Training ATC LEE Audit Policy

Triton Training must check that the learners attending courses are who they say they are (Learner existence) and that they meet the entry requirements (Learner eligibility) in accordance with regulations set in place by the relevant awarding body for the qualification being taken. The eligibility and existence of all learners on a course must be established at the start of their programme. Learner Existence Identification should be photographic, however sometimes this is not possible. Please refer to the list below which are examples of identification Triton Training deem acceptable:

• Passport
• Driving license
• ID card or other form of national ID
• National Insurance Card
• Photographic security pass for current place of employment
• Armed Forces service ID
• Birth certificate (and corresponding marriage certificate if applicable)

Triton Training will accept all of the above forms of identification as acceptable, the above list is examples and not exhaustive.

Triton Training ATC Learner Induction Policy

At Triton Training we believe that good inductions are vital in ensuring learners feel safe, informed and included as well as making sure that accurate information on the expectations and tutor/learner responsibilities are understood.

This policy applies to all learners who enrol onto a course with Triton Training. All new learners are required to participate in a learner induction either in person or via live online platform prior to the first day of their chosen course. All facets of the Triton Training are introduced to the new learners at this time.

Triton Training ATC Learner Initial Assessment Policy

This policy applies to all learners who enrol onto a course programme with Triton Training. It details our commitment to making sure that every learner is working toward an appropriate programme of learning that has been discussed and agreed based on a thorough initial assessment.

All learners should undertake a period of initial assessment. The learner is at the centre of the process and it should fully engage them. It is a holistic process that takes place prior to the learner starting their course and may consist of (but not exclusive to) self-assessment activities, questionnaires, professional discussions, review of prior achievements, and appraisal of written, numerical and verbal tasks. The purpose is to ensure that collectively, initial assessment activities build up a picture of a learner’s current position and learning needs in relation to their chosen course.

Triton Training ATC Special Considerations and Reasonable Adjustments Policy

Triton Training will offer appropriate support to those learners that require adjustments and considerations during their learning and assessment whilst ensuring the integrity of the qualification.

Triton Training ATC Recognition of Prior learning Policy

Recognition of prior learning (RPL) is a process to prevent learners from being assessed repeatedly for knowledge, skills or understanding that they already have. It will allow those involved in swimming teaching and lifesaving that already have the knowledge, skills or understanding, gained from continuous learning that may have occurred over a number of years or hours, to achieve the qualification without having to complete a course.

This Policy is designed to assist Triton Training as an Approved Training Centre with developing a simple process for recognising a prior achievements and/or experience.

Triton Training ATC Internal Verification Policy & Strategy

This policy has been designed to promote quality, consistency and fairness throughout the assessment and internal verification activities. It aims to ensure that standards of assessment are maintained over time. This policy is applicable to everybody involved in assessment administration, management, verification and moderation of any courses delivered at Triton Training.

Triton Training ATC Prevent Policy

This policy defines the approach taken by Triton Training in response to its duties with respect to Prevent.

Prevent – The purpose of Prevent is to stop people from becoming terrorists or supporting terrorism. This includes countering terrorist ideology and challenging those who promote it, supporting individuals who are especially vulnerable to becoming radicalized, and working with sectors and institutions where the risk of radicalization is assessed to be high.

Triton Training ATC Sustainability Policy

This policy seeks to set comprehensive guidelines which define the roles and responsibilities of the Triton Training directors and tutors in supporting and promoting sustainable development. The policy details our commitment to achieving environmental, social and economic growth simultaneously in accordance with the UK’s Framework for Sustainable Development.

Triton Training ATC Whistleblowing Policy

Triton Training wishes to conduct all business with integrity at all times. Triton Training actively encourages the reporting of any working practices that are dangerous, illegal, unethical or fraudulent and to protect those reporting these. Triton Training understands that at times things go wrong and mistakes can be made. A culture of reporting and transparency in such instances is encouraged so that immediate action can be taken to remedy any mistakes or wrong doing and that policies, procedures and practices can be amended to ensure future appropriateness.

Triton Training ATC Learner Progress Review Policy

At Triton Training, we aim to facilitate the professional and personal progression of all our learners throughout their learning journey. Consequently, we are strongly committed to providing a range of support mechanisms that help our learners achieve their goals and objectives, both personal as well as professionally. This is facilitated by the collaboration between our tutors and learners, recognising that there will be times when learners will need support in order to succeed in their chosen pathway.

Triton Training ATC Cancellation & Refund Policy

Triton Training aims to provide an efficient and effective service to all along with a fair and reasonable policy with regards to cancellation and refunds. The aim of this policy is to provide a clear and structured process which highlights who can cancel, how they can cancel and what Triton Training will do to refund course fees.